My Club Academy ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website or the My Club Academy mobile app (collectively, the "Service"). By accessing or using the Service, you agree to this policy.
1. Interpretation and Definitions
- Account: A personal account created to access our services.
- Company: My Club Academy, operating from Dubai.
- Device: Any smartphone, tablet, or device capable of accessing the Service.
- Personal Data: Information that identifies an individual (e.g., name, email, ID).
- Service: The My Club Academy website and mobile app.
- Service Providers: Trusted third parties assisting in service delivery.
- Usage Data: Automatically collected data (e.g., device type, app interactions).
2. Types of Data Collected
A. Personal Data
We collect the following when you register or update your profile:
- Full name
- Username
- Email address
- Date of birth
- Phone number
- Guardian contact information
- Passport ID or Guardian ID (optional)
- Profile image
- Blood group
- Emergency contacts
- Role/relationship details (e.g., sibling, guardian)
B. Usage Data
- Device ID
- App usage behavior
- Device type and operating system
3. Use of Data
We use your data to:
- Provide, maintain, and improve our services.
- Assign players to appropriate age groups within the Coach system.
- Manage subscriptions, training sessions, and access.
- Communicate account updates, events, or policy changes.
4. Data Retention
We retain your data only as long as necessary for operational, legal, or contractual purposes.
5. Sharing of Data
We do not sell or rent your data. Limited sharing may occur with:
- Service Providers: Third-party tools (e.g., image upload APIs, communication platforms).
- Legal Authorities: If required by law.
- Infrastructure Partners: Hosting, analytics, or backup providers.
6. Children's Privacy
- Our Service is intended for users under parental/guardian supervision.
- We do not knowingly collect data from children under 13 without consent.
7. Your Rights
You may:
- ✅ Access or request a copy of your data.
- ✅ Correct inaccurate information.
- ✅ User Account Deletion Request.
- ✅ Object to specific data uses.
To exercise these rights:
User Account Deletion Request
When the user clicks on the 🔗 My Club Academy the account deletion procedure will be triggered. This process allows users to initiate full account deletion without contacting customer service.
Contact:
📧 Email: info@cooriroo.com
🏢 Office Address: Office No. G-15, King Mohammed Ibrahim Abdulla, Deira Alkhubaisi, Dubai, United Arab Emirates
8. Security
We implement reasonable measures to protect your data, but no system is 100% secure.
9. Policy Updates
We may update this policy. Changes will be posted here with a revised "Last updated" date. You may also be notified via email or in-app alerts.